MotherOfRoselynn


Frequently Asked Questions


WHAT KINDS OF METALS DO YOU USE?

We only use high-quality, solid metals: .925 Sterling Silver, .999 Fine Silver, Copper-Alloy, Brass-Alloy, Stainless Steel-Alloy.

DO YOU DO CUSTOM ORDERS?

We will do our very best to create something special for you. Please email us at info@motherofroselynn.com with your inquiry. Once we have finalized your custom request and the purchase has been made, please allow 7-10 business days to create your piece.

HOW QUICKLY WILL MY ORDER SHIP?

We will get your order out as soon as we can. Ready-To-Ship items take 1-3 days to process. Custom order depend on complexity take up to 14 days. For more information on shipping see SHIPPING INFO.

HOW DO I CLEAN MY JEWELRY?

MotherOfRoselynn jewelry can be cleaned with mild soap and water. Gently lather the piece then rinse thoroughly. Pat dry with clean paper towel/cloth.

HOW DO I GET THE SHINE BACK ON MY COPPER JEWELRY?

Your copper jewelry will tarnish over time. Using a squeezed lemon or lemon juice and some salt, dip your jewelry into the solution and gently rub the piece to naturally bring back the shine.

WILL COPPER TURN MY SKIN GREEN?

Because of individual pH, each person’s skin reacts to copper in different ways. For most people it will turn your skin green when worn but for some it doesn’t. The discoloration is harmless. If your skin does have a reaction to the copper the green mark will easily wash away with soap and water. You can try to prevent the ring from turning your finger green by applying clear nail polish to the inside of the ring or cuff.

HOW DO I DETERMINE MY RING SIZE?

The most precise way to know your ring size is to have a professional jeweler measure your finger. However, it is possible to determine your ring size at home. Click on the Amazon PDF file and follow the instructions.

HOW DO I DETERMINE MY CUFF SIZE?

You should confirm the circumference of your wrist before placing an order. Each cuff has an approximate 1" opening and slides on easily from the inside of the arm.  Wrap a flexible tape measure completely around the wrist, in a comfortable fashion, where the bracelet is to be worn. The reading on the tape should indicate the bracelet size. Although cuffs are "work-hardened", slight flexing (1/4") to fit, is possible. These measurements indicate the MotherOfRoselynn standard cuff sizes, including the gap:

X-Small: 5.5"

Small: 6"

Medium: 6.5"

Large: 7"

X-Large: 7.5"